Cross Border Marketing Manager - #5625

For more information, send an email to info@tekizaitekisho.jp
Industry: Finance Banking
AVERAGE Annual Salary: 8,000,000 yen
Japanese: 5 - native
English: 3 - good
DESCRIPTION:
PURPOSE
- To increase cross-border transaction volume by both marketing and business development.
- To direct market research to identify Japanese cardholder spending trends when traveling overseas and overseas cardholder spending trends in Japan
- To develop overall strategy to increase ISA volume for Japan
- To plan and implement marketing programs for Japanese cardholders traveling overseas and for tourists visiting Japan with the intention to: 1) Increase incoming volume/revenue from both POS and ATM 2) Increase outgoing volume/revenue from both POS and ATM
- To develop new business to increase cross-border volume.
- To maintain and manage relationships with key national tourist promotion bureaus and partners
- To develop and manage direct relationship with key merchants in Japan to conduct inbound promotion
- To support Product strategy to increase premium; commercial card holders who are expected to contribute outbound volume increase.
- To support new product launch (Debit and Pre-Paid) to increase outbound volume.

QUALIFICATIONS
- Bachelor degree or equivalent
- Minimum 5 years of relevant industry experience
- Good knowledge of PowerPoint and Excel
- Good analytical skills
- Card payment system knowledge (Preferred)
- Travel related business knowledge e.g. travel agents, airlines, hotels, etc.
- Good sales and negotiating skills
- Good communication skills
- Good business acumen
- Good relationship building skills

Manager, Merchant Acceptance & Development - #5624

For more information, send an email to info@tekizaitekisho.jp
Industry: Finance Banking

AVERAGE Annual Salary: 9,000,000 yen
Japanese: 5 - native
English: 3 - good

DESCRIPTION:

PURPOSE
- Grow and open up new acceptance in identified merchant segments
- Manage and strengthen relationships with key acquirers nationwide
- Support all products both consumer and commercial in card acceptance
- Provide support to Business Development and acquirers on all compliance and issues related to Acceptance
- Support Market Expansion team to improve card accepting infrastructure in Japan

RESPONSIBILITIES
- Open new acceptance. Focus segments are Food supermarket, Utility, Medical, Life Insurance, Education and Rent.
- Manage merchant relations at key merchants e.g. JCOM, Yahoo, McDonalds and Seven-Eleven
- Provide support to Business Development and Acquirers on all compliance and issues related to Acceptance
- Support Clients in merchant development especially in focus merchant segments
- Open up card acceptance for B2B in collaboration with Commercial Team
- Support Market Expansion team to improve card accepting infrastructure in Japan
- Quantifiable enhancement to infrastructure at identified merchants to accept cards from new issuers without problems.

QUALIFICATIONS
- +5 year experience in the payments industry.
- IT knowledge pertaining to networking and payments industry

Product Manager - #5620

For more information, send an email to info@tekizaitekisho.jp
Industry: Finance Banking

AVERAGE Annual Salary: 12,000,000 yen
Japanese: 5 - native
English: 3 - good

DESCRIPTION:

PURPOSE
The main purpose of this role is to provide product management support to Premium product initiatives in Japan Strategy Project. This role requires co-working with local vendors and clients, as well as BDMs, in development and sales of Premium products in Japan. This role also needs deep understanding of business of local issuers under local market situation.

RESPONSIBILITIES
- Sales support for Premium products in Japan
- Build the product strategy for Consumer Premium products aligned with Japan Strategy Plan
- Plan and manage sales activities and related reporting for the product based on the product strategy
- Execute hands-on consulting sales activities to local clients independently based on the sales plan in order to increase numbers
- Obtain issuing commitments by co-working with local BDMs
- Provide external advices to local clients by being involved in clients' product design discussions
- Propose suggestions to BDMs in constructing effective product oriented financial support deals to targeted clients
- Meet or exceed agreed annual product related targets for Japan
- Meet key milestones and final targets for medium-to-long term Products launch targets
- Feedback from product managers or appropriate personnel at clients regarding presence in product development works at clients
- Plan Premium product platforms focusing on Consumers based on needs from target consumers and clients by close communication with local clients
- Develop and manage Premium product platforms by using external vendors
- Plan and contribute to advertisement activities co-working with Marketing team, including maintenance and improvements of web sites
- Plan and control A&P expensing schedule aligned with hub A&P plan
- Review, design and develop all Japanese specific sales and education product collateral

QUALIFICATIONS
- Working experiences in card industry or related industry in Japan
- Deep knowledge of local card market
- Business degrees
- Cross functional project management skill for product implementation
- Local vendor management skill

Manager, Commercial Solutions - #5623

For more information, send an email to info@tekizaitekisho.jp
Industry: Finance Banking

AVERAGE Annual Salary: 9,000,000 yen
Japanese: 5 - native
English: 3 - good

DESCRIPTION:

PURPOSE
- As a Manager of Commercial Solution team of Tokyo office specializing in SME products and B2B acceptance, the person is responsible to manage the challenging plan to grow the Small Business products business for Japan by increasing the numbers and usage, and by launching new B2B acceptance initiatives.
- The person is responsible for the required financial and business results for SME products and B2B acceptance, to ultimately grow SME products PV and Net Revenue.
- The person is fully responsible for implementation for the 5-year Small Business expansion plan to be rolled out, by managing the entire process of the project starting from detailed planning of a variety of required and relevant activities, to those implementation and execution, managing various internal and external stakeholder relationships.

QUALIFICATIONS
- Minimum Bachelor's degree or equivalent in business management
- Over 5 year experience in corporate finance, business development in commercial banks or equivalent
- Or over 3 year experience in consulting firm as consultant or equivalent
- Familiar with retail financial business overall, preferably payment industry
- Familiar with basic SME business processes namely credit risk assessment, accounting and IT management processes
- Basic IT literacy sufficient to develop commercial products & solution plans including hi-level and detailed level components, and coordinate it within our organizations and with clients and other related stakeholders
- Understanding and experience in treasury and accounting are appreciated
- Understanding and experience in MIS, ERP, Procurement, expense management are appreciated
- Understanding and experience in underwriting, credit scoring for SME segment are appreciated.
- Proficient in most business applications including PowerPoint

Marketing Manager - #5619

For more information, send an email to info@tekizaitekisho.jp
Industry: Finance Banking

AVERAGE Annual Salary: 12,000,000 yen
Japanese: 5 - native
English: 3 - good

DESCRIPTION:

PURPOSE
- Increase marketing capability and capacity for Consumer Products to support various country initiates in conjunction with Japan Country Strategy　
- Develop and implement various marketing plans to meet the Japan revenue mostly working with country product team and agencies

RESPONSIBILITIES
- Conduct market research and analysis to develop any potential businesses opportunity in the market
- Develop strategic marketing plan for further market development and it's implement action
- Develop digital advertisement strategy and implement including online ad, SNS, etc.
- Closely work with Product Team, Business development and the other teams for alignment of each of business needs
- Lead and manage the agency for development and implementation of each of communication plans
- Work closely with Global Marketing for the alignment of global marketing strategy.

QUALIFICATIONS
- Strong digital experience and knowledge
- Entrepreneurial and ability to take initiative.
- Strong leadership in dealing with agencies and also internal departments
- Team building spirit for working with global team
- Marketing management and sales (advertising, promotions, research and public relations) experience – at least 15 years
- Confidence and ability to achieve the targets
- Excellent analytical skills
- Compliance and procurement
- Interpersonal skills

Business Development Manager - #5622

For more information, send an email to info@tekizaitekisho.jp
Industry: Financial

AVERAGE Annual Salary: 9,000,000 yen
Japanese: 5 - native
English: 3 - good

DESCRIPTION:

PURPOSE
- To be responsible to achieve revenue target from each client
- To lead the sales activities with key clients to achieve revenue and other benchmark targets working closely with Senior Business Development Manager
- To develop and execute business strategies to meet the requirements from both clients and Visa
- To be responsible to act as a first contact of Visa to deal with potential business opportunities and issues, working closely with the other departments in Tokyo office and Regional office

RESPONSIBILITIES
- Responsible for account planning and submission of product propositions to Client for consideration.
- Recommend strategy for securing individual Client commercial agreements
- Develop individual business case justification for investment decisions and propose to both Country and Regional Management for approval.
- Participate in local executive, marketing and operations committee meetings and provide interface between Visa and Clients.
- Manage ongoing level of Client support and control internal and external visits by Visa staff and alliance partners with key Client personnel.
- Support and work with Senior Business Development Manager, as and when required, to achieve team's goal & objectives.

QUALIFICATIONS
- Business Degree in business / Marketing field
- + 5 years business experience
- Negotiating and Presentation skills
- Good knowledge / Experience of Banking business
- Advertising, general management and business strategy experience
- Data processing and analysis
- Financial management
- Project management
- Computer literate with PowerPoint, Excel, Word Outlook and internet skills
- Relationship Management skills with general sales experience.
- Commitment, Confidence and ability to influence and negotiate with others.
- Self-driven, team player.

Account Manager (Customer Suppor) - #46

For more information, send an email to info@tekizaitekisho.jp
Industry: Financial

AVERAGE Annual Salary: 7,000,000 yen
Japanese: 5 - native
English: 3 - good

DESCRIPTION:

POSITION SUMMARY
The global client support group works with locally deployed client service experts to develop and deliver the support model for issuers, acquirers, processors and merchants worldwide. This includes day-to-day operations and product support, specialized help desks, back office support and customer performance reporting.

JOB SCOPE
This is an individual contributor role responsible for identifying and resolving issues of moderate complexity. This position is at an intermediate professional level and requires strong execution and analytical abilities. This role works independently and receives minimal guidance.

RESPONSIBILITIES
-Manage the day to day operational support and fulfilling service support needs of moderate complexity for assigned client institutions.
-Act as liaison for the client; provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support.
-Coordinate internal resources to accomplish and client objectives, and ensure processing system performance standards are met and that the client perspective is represented within the organization.
-Stay current with industry and client trends and maintain a working knowledge of products and services.
-Play a critical role in proactively working with the customer to identify operational cost efficiencies, manage moderately complex assignments that are diverse in scope, and search out appropriate courses of action.
-Identify and analyze processing problem with customer impacts; communicate ongoing situation status and resolution; reports SLA performance as appropriate.
-Prepare and present monthly and/or quarterly production performance results.

QUALIFICATIONS
-Bachelors/Degree or equivalent experience. Typically requires a minimum of 3-5 years experience in a customer support role in software, financial or information services. (AP, Canada, LAC, US) OR Professionally qualified or equivalent with related professional experience or equivalent combination of education and experience (CEMEA)
-Must be a self-starter with proven abilities in organizational, conceptual, and logical problem solving.
-Customer focus with proven ability to establish productive working relationships with staff and management at all levels.
-Ability to set priorities and manage customer expectations, and work both as part of a team and independently.
-Strong technical aptitude with the ability to absorb technical information and apply it to business solutions.
-Working knowledge of Microsoft Office.
-Strong verbal, written, presentation and interpersonal skills are required.